If your statements are missing and they are in your inbox, you can reset the syncing time -
- From home screen, go to the credit card details view and tap on the flag icon at the bottom right. This will open the "Missing Transaction" sheet.
- Select 'Yes, it's in my inbox' and then choose 'Attempt Transaction Re-sync'. This also refetches your statements.
- Fold will then attempt to re-fetch your credit card transactions and statements from the past 30 days.
If the statement is still not synced after a few mins, please write to us and we will further investigate the issue. Please note that if there is a change in your card number or statement date, then this method might not work.