This usually happens when the bank sends incorrect or incomplete balance data through the Account Aggregator network. In such cases, the balance may show as 0. It’s a bank-side issue and not something Fold can fix directly.
These issues are rare and typically get resolved by the bank in a few days. Once the bank starts sending the correct balance again, Fold will update it automatically.
If this happens with your Federal Bank account, please give it a few days or weeks. Data quality issues like this are due to the bank’s performance, and Fold has limited control. We do try to proactively inform users whenever such issues occur.