There could be following reasons why onboarding your credit card failed on Fold -
- It's possible that your credit card is not yet supported. Here's a list of supported credit cards on Fold, make sure your credit card is on the list.
- You can onboard a new credit card if you have received a recent statement via email in the last 90 days. We will be removing this limitation soon.
- Support for shared or add-on cards will be available in the future.
- If you've recently set up auto-forwarding, you will need to wait for the monthly statement to be auto-forwarded to the secondary Gmail account you linked. Manual forwarding will not work.
- If you didn't grant Fold read access during the Google login, we won't be able to discover your cards. To fix this, go to Profile > Credit Cards > Update Syncing Email, grant read access, and try again.
- Users on iOS 18 beta may experience onboarding issues.
You can read about some known issues with credit cards here.